Terms of service

Overview

Welcome to Zevipaw! The terms “we,” “us,” and “our” refer to Zevipaw. We operate this online store to provide products and accessories for dogs, including clothing, walking and travel accessories, grooming products, and care essentials.

By accessing our website or purchasing from our store, you agree to these Terms of Service and the policies referenced in this document. Please read them carefully before using our website.

1. Online Store Terms

By using our website, you confirm that you are legally permitted to enter into a binding agreement under applicable law.

You agree not to use our products or services for any illegal or unauthorized purpose. You must not violate any applicable laws while using our website.

2. Products and Availability

Zevipaw offers products designed for dogs and their owners. We make reasonable efforts to display product descriptions, images, colors, sizes, and specifications accurately.

Actual product colors may vary depending on your device and screen settings. Customers should review product descriptions, measurements, and instructions before placing an order.

We reserve the right to modify product information, discontinue products, or limit availability, subject to applicable law.

3. Orders and Acceptance

Placing an order constitutes a purchase request. An order is considered accepted when we confirm acceptance or otherwise indicate that the order has been accepted.

We reserve the right to cancel or refuse orders where permitted by law, including in cases involving suspected fraud, incorrect pricing, product unavailability, or payment issues.

If payment has already been received for a canceled order, any applicable refund will be processed in accordance with our policies and applicable law.

Please ensure that your shipping and contact information is accurate when placing an order.

4. Prices and Payments

Product prices and applicable charges will be displayed during checkout. The applicable currency will be indicated on our website.

Prices and promotions may change without prior notice. Changes will not affect previously accepted orders except where permitted by law.

You agree to provide accurate billing and payment information and authorize the applicable payment provider to process your transaction.

Any applicable shipping charges, taxes, and other fees will be displayed or disclosed during checkout where required.

5. Shipping and Delivery

Shipping options, costs, and estimated delivery times will be provided during checkout or in our Shipping Policy.

Delivery estimates are not guaranteed unless expressly stated otherwise. Delays may occur due to shipping carriers, customs procedures, weather, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. Please contact us promptly if you discover an error in your order details.

For additional information, please review our Shipping Policy.

6. Returns and Refunds

Returns, refunds, and exchanges are governed by our Return and Refund Policy.

Please review that policy before purchasing. Nothing in these Terms of Service limits any consumer rights that cannot legally be excluded under applicable law.

7. Promotions and Discounts

Zevipaw may offer discounts, promotional codes, and special offers from time to time.

Promotions may be subject to specific conditions, expiration dates, and product exclusions. We reserve the right to correct errors and administer promotions in accordance with applicable law.

8. Intellectual Property

All website content, including text, logos, graphics, product descriptions, and design elements, is owned by or licensed to Zevipaw or the relevant rights holders, unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use our content without permission, except where permitted by law.

9. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, and e-commerce applications.

Third-party services may be subject to their own terms and privacy policies. Zevipaw is not responsible for independent third-party websites or services to the extent permitted by applicable law.

10. Customer Reviews and Feedback

If you submit reviews, suggestions, photographs, or other feedback, you confirm that you have the right to provide that content.

You grant Zevipaw permission to use your submitted content for store-related purposes, subject to applicable law and any necessary permissions. We may remove content that is unlawful, misleading, abusive, or infringes the rights of others.

11. Prohibited Uses

You must not use our website to:

Violate applicable laws or regulations.
Commit fraud or provide false information.
Interfere with website security or functionality.
Upload malicious code or attempt unauthorized access.
Infringe intellectual property or privacy rights.
Abuse payment systems, promotions, or customer support services.

We may restrict access when reasonably necessary to protect our website, customers, and business, subject to applicable law.

12. Product Safety and Use

Customers are responsible for selecting products appropriate for their dog’s size, needs, and circumstances.

Please follow product instructions and supervise your dog when necessary, especially when using clothing, collars, leashes, toys, travel accessories, and grooming products.

Products should be inspected before use and discontinued if damaged or unsuitable. No product should be assumed to be appropriate for every dog or situation.

13. Disclaimer and Limitation of Liability

We make reasonable efforts to maintain accurate product information and reliable website operation. However, we cannot guarantee uninterrupted or error-free website availability.

To the extent permitted by applicable law, Zevipaw will not be liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including mandatory consumer rights and applicable product liability obligations.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy to understand how your information may be collected, used, and protected when you visit our website or place an order.

15. Changes to These Terms

We may update these Terms of Service by publishing a revised version on our website.

Any updates will take effect as stated in the revised terms, subject to applicable law. Your rights under applicable consumer protection laws remain unaffected.

16. Governing Law

These Terms of Service are subject to the laws applicable to Zevipaw’s business operations, without limiting any mandatory consumer protections that apply to customers.

Any dispute will be handled by a competent court or authority with jurisdiction under applicable law.

17. Contact Information

If you have questions about these Terms of Service, please contact us through the Contact Us page on our website.

Store Name: Zevipaw

Website:

Contact Email: nematazad453@gmail.com

Thank you for choosing Zevipaw. We appreciate your trust and look forward to helping you find products for your furry friend.